Reservation Policy

Rooms

Room rates are confirmed at time of reservation.

Check-in time is 4pm and check-out is at 11am. You must be 21 or older to reserve and stay in a guest room. A major credit card must be presented to check-in. For room amenity information, click here.


Cancellations

Guest room reservations can be canceled up to 72 hours prior to your arrival date without penalty. Within 72 hours, a penalty charge of one-night’s room and tax is applicable.


Guarantee and Deposit Policy

A deposit of one night’s room and tax is required, which will be charged to guest’s credit card at time of booking. Please note that final taxes and service charges are calculated upon check-out and are subject to change without notice. Guaranteed reservations are held until the next day arrival time.


Best Rate Guarantee

Book your Las Vegas hotel reservations online directly to receive the best guaranteed rates. Rates are based on double occupancy.


Package Features

Packages do not include alcoholic beverages unless state. All package components (golf, spa services and food and beverage) should be reserved at the time of booking to ensure availability at the time of reservation. Ne refunds will be made for unused package components. Packages do not include resort fee service charge or taxes for all components included in the package.


Pet Policy

The Platinum Hotel and Spa welcomes all service animals as well as dogs under 40 pounds to the resort. The fee for dogs under 40 pounds is $75. Please read more about our pet program guidelines.


Taxes

Rooms are subject to 12.0% state and local taxes. No resort fees.

Please note: The Platinum Hotel and Spa acts and cooperates with other organizations to make arrangements for accommodations and other services referred to herein. The Platinum Hotel and Spa is not responsible for acts of other organizations and does not assumer responsibility for any delay, error, loss or accident, inclement weather, faults or negligence, injury or damage in respect to any person or property, however caused or arising.